TERMS & CONDITIONS

PLACING AN ORDER​

To order one or more items, just click on the item you want to watch the information about the item, then click on the ADD TO CART or BUY NOW button. You will be directed to the PAYMENT PAGE.
DOING A PURCHASE ON THE SITE

Browse on the online catalogue and click on any item you would like to buy, adding them to your shopping cart. Please not, that all prices are shown AUD. After you finished your selection fill out the mandatory fields, that we need to complete your order.
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We accept online payments via credit cards, PayPal. If you shop outside of Australia, after you placed your order your credit card company will convert the transaction to your own currency.
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Payment Methods
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All our payment methods are safely thru our payment providers using SSL secured servers.
Please not, that all prices are shown AUD. After you finished your selection fill out the mandatory fields, that we need to complete your order.

You can choose from the following payment methods when checking out:
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Credit Card
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PayPal
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Using this method you can pay with your PayPal account configured to your credit card or bank account.
In case of using PayPal, please make sure that you transfer your payment choosing AUD.
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Shipping Options

Depending of the weight of the ordered items we send your we send the orders by Austral Post with priority.

Inside Australia we apply a post charge of AUD 18 for orders under AUD 200 and free shipping for orders above AUD 200.
We apply worldwide a shipping cost of AUD 200 for orders under AUD 400, and free shipping for orders above AUD 400.
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Returns & Refunds

We manufacture high quality products from premium quality basic materials and precision work. Therefore we guarantee our products bought directly from us. In case of Astor Magic products bought from other dealers we can guarantee, only if you prove that the bought item is original and not a copy. You can prove this with a picture about the item and with an invoice from the dealer from where you bought the prop.
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Before returning an defective item, please contact us in email. Only authorized returns will be accepted!
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If your ordered original item found faulty in materials or workmanship we will fix it, or replace it.
We replace items only in cases mentioned above! If an item is in perfect condition we can’t replace it!

In case of the magic props a valuable part is the secret. Therefore once the secret has be learned full value has been received!

 

Thank you for shopping with us!

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Privacy Overview

Astormagic.au (Balazs Haris, ABN: 85386588016) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including correspondence, by telephone, by email, via our website www.astormagic.au, from your website, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Astormagic.au will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

Address: Townsville, QLD 4810
email address: mail@astormagic.au